Login Assistance

1. 1. Select the Webmail Link
      Located in the header on every page of the website. You can also bookmark the site for easier future access.
      Note: Internet Explorer 10 or above is recommended. If you receive any security warnings, it is OK to continue.
   2. Enter Your Username
      At the login prompt, enter your username which is the first initial of your first name and your entire last name followed by the last 4 digits of your Three Rivers Student ID number.
      • Example Student: Rocky Raider
      • Example Student ID#: 0123456
      • Example Username: rraider3456

1. 1. Enter Your Password
      Returning Students:
      • Your password has not been changed.

      New Students:

      • Your initial password is a combination of the following:
        Example Student: Rocky Raider, born on July 1, 1966
      • Starts with dollar sign = $
      • First initial of first name, capitalized = R
      • First initial of last name, not capitalized = r
      • Birthday in numerical format: Month (2 digits), Day (2 digits), Year (4 digits) = 07011966
      • Ends in an exclamation point = !
      • Based on these criteria, the initial password would be $Rr07011966!

      Note: If you contact the Welcome Center at 573-840-9605 because you lost your email password, it will be reset to this initial password within 24 business hours.

1. 1. Change Your Password
      • Upon login, you must change your password according to the new student password restrictions shown below.
      • You can change your password by visiting the Change Student Password page.

      New Student Password Restrictions:
      Your new password must have 12 to 16 characters and contain:

      • Lowercase characters: a-z
      • Uppercase characters: A-Z
      • Numbers: 0-9
      • Symbols : ! # $ %

      Note: Passwords cannot contain the username alias (the part before @ symbol in your email address). Do not use your Social Security number; that is your private information.

1. Remember to Log Out
   Make sure you log out of your myMail account when you are finished, especially when using a public access computer.

Contact the Welcome Center at 573-840-9605 and request a “student email password reset.” Keep in mind this email password is linked to your Blackboard Learn account, but will NOT affect your myTRCC password.

After contacting the Welcome Center, your password will be reset within the next 24 business hours back to your default initial password. (See Step 3 for the new initial password standards.)

The email app on your smartphone can be configured to receive your Three Rivers student email. For instructions on how to set up your account on your iOS or Android device, read the Mobile Phone Student Email Set-Up Guide.

Due to privacy regulations, Three Rivers offices are not permitted to release personally identifiable information via the telephone or email. Three Rivers reserves the right to remove any student from the email system due to unmet financial or other obligations and/or violation of the Acceptable Use Policy.

1. 1. Select the myTRCC Link
      Located in the header on every page of the website. You can also bookmark the site for easier future access.

1. 1. Select myTRCC for Students
      The myTRCC for Students is the gold button located below the main menu.

1. 1. Enter Your Username
      At the login prompt, enter your username which is the first initial of your first name and your entire last name followed by the last 4 digits of your Three Rivers Student ID number.
      • Example Student: Rocky Raider
      • Example Student ID#: 0123456
      • Example Username: rraider3456

      Note: If you do not know your student identification number, your user name can be retrieved via the “What’s My User ID” link.

      • Link is found in the lower left of the screen by clicking “myTRCC for Students” under the “Main Menu” tab.

1. 1. • Link is found in the lower left of the screen by clicking “myTRCC for Students” under the “Main Menu” tab. A randomized temporary password will be sent to your myMail student email account.Enter Your Password
        Returning Students:
        • Your password has not been changed. Skip to the Helpful Hints section at the end of this document if you have lost your password.

        New Students:

        • Your initial password is a combination of the following:
          Example Student: Rocky Raider, born on July 1, 1966
        • Starts with dollar sign = $
        • First initial of first name, capitalized = R
        • First initial of last name, not capitalized = r
        • Birthday in numerical format: Month (2 digits), Day (2 digits), Year ( 4digits) = 07011966
        • Ends in an exclamation point = !
        • Based on these criteria, the initial password would be $Rr07011966!

        Note: If you forget your password, a temporary password can be sent from the “Reset my password” link.

1. Change Your Password
   Upon login, you must change your password according to the new student password restrictions shown below.

   New Student Password Restrictions:

   Your new password must have 12 to 25 characters and contain:

   • Lowercase characters: a-z
   • Uppercase characters: A-Z
   • Numbers: 0-9
   • Symbols : ! # $ %

   Note: Passwords cannot contain the username alias (the part before @ symbol in your email address). Do not use your Social Security number; that is your private information.

New students generally have access to myTRCC within a few days of initial registration.

If you do not know your student identification number, your username can be retrieved via the “What’s My User ID” link (Link found in lower left of screen by clicking “myTRCC for Students” under the “Main Menu” tab).

If you forget your password, a temporary password can be sent from the “Reset my password” link (link found in lower left of screen by clicking “myTRCC for Students” under the “Main Menu” tab). The temporary password will be sent to your myMail student email account.

1. 1. Select the Blackboard Link
      Located in the header on every page of the website. You can also bookmark the site “https://blackboard.trcc.edu” for easier future access.

1. 1. Enter Your Username
      At the login prompt, enter your username which is the first initial of your first name and your entire last name followed by the last 4 digits of your Three Rivers Student ID number.
      • Example Student: Rocky Raider
      • Example Student ID#: 0123456
      • Example Username: rraider3456

1. 1. Enter Your Password
      Your password is the same as your myMail student email password.

1. 1. Select your course name from the list under the My Institution tab.
      You will immediately be taken to the welcome page of your course.

1. 1. Explore your web course
      Use the navigational buttons on the left to view various areas of the course. Each instructor sets up their courses differently.

1. Remember to Log Out
   Make sure you log out of your Blackboard account when you are finished, especially when using a public access computer.

Students who do not have a personal computer can log in to Blackboard using computers in the Three Rivers computer labs on campus or at its external locations.

System Requirements
If you are having technical issues while trying to access and use Blackboard, see the System Requirements guide.

• Email the Office of Distance Learning Services for Blackboard support at blackboard@trcc.edu immediately. Copy your instructor.
• Please do not wait until the next day to report issues.
• Include the Course Number, Type/Name/Location of Issue (Test, Assignment, Discussion Board), and a description of the problem you are experiencing.
• You can also view frequently asked questions on the Blackboard Support Website.